Digital Transformation in Management and Leading Organizational Change in the 21st Century

Abstract

In 2026, the business world will no longer focus on adapting to digital technologies, but rather on excelling in an “Intelligence-First” world. DX is not simply integrating new technologies, but creating the lifeblood for an organization’s corporate strategy. As it continues to traverse the 21st century’s unique challenges, there are not just new challenges for managers; there are new challenges that are fundamentally redefining the core competencies of modern management. It is not enough to be responsible for the management of the physical assets and labor of an organization. Today’s managers must integrate and orchestrate the fluid, real-time interaction of people and machines—a phenomenon that is being termed Human-Centric AI or Human-AI Convergence.